The Helpdesk Paradox
(Time to Read: 2 mins.) Over the past three years we (VCC) have seen a steady reduction in the total number of ticket requests submitted to our eLearning Support helpdesk* by faculty. At the same time, we have seen…
(Time to Read: 2 mins.) Over the past three years we (VCC) have seen a steady reduction in the total number of ticket requests submitted to our eLearning Support helpdesk* by faculty. At the same time, we have seen…
(Time to Read: 2 mins.) This is the first in a series of articles on artificial intelligence and GenAI, in which we’ll cover some historical technological background, along with the specific projects and tools in use at Vancouver Community…
(Time to Read: 5 mins.) This three-part series describes the ins and outs of designing educational videos for post-secondary training in the Occupational and Physical Therapy Assistant program at Vancouver Community College. In Part 3, we describe editing, distribution, and the applications of the finished videos in OPTA’s elearning projects.
(Time to Read: 3 mins.) Moodle course shell creation and enrolment are the most critical and commonly-needed tasks for online learning at Vancouver Community College. At VCC, we use the term shell to refer to the web site container…
(Time to Read: 3 mins.) Moodle’s capabilities can be extended by adding new modules like Lego bricks, creating a richer, more complex structure that can do more things, or do things better.