Tagged: platforms

The Helpdesk Paradox

(Time to Read: 2 mins.) Over the past three years we (VCC) have seen a steady reduc­tion in the total num­ber of tick­et requests sub­mit­ted to our eLearn­ing Sup­port helpdesk* by fac­ul­ty. At the same time, we have seen…

Based on “Théâtre d'Opéra Spatial” by Michael J. Allen (created with Midjourney), Sept. 5, 2022. (Public Domain)

AI Insight: AI tools to improve elearning content

(Time to Read: 5 mins.) Even with my cynic’s hat firm­ly affixed, I haven’t been able to avoid using GenAI to enhance con­tent for online cours­es. Here are exam­ples where I’ve used AI to gen­er­ate or enhance con­tent for elearn­ing projects at VCC.

CRN-based Moodle shell creation and enrolment

(Time to Read: 3 mins.) Moo­dle course shell cre­ation and enrol­ment are the most crit­i­cal and com­­mon­­ly-need­ed tasks for online learn­ing at Van­cou­ver Com­mu­ni­ty Col­lege. At VCC, we use the term shell to refer to the web site con­tain­er…