Tagged: platforms

Extending Moodle: Plugins and LTI

(Time to Read: 4 mins.)Mod­ern com­plex plat­forms are usu­al­ly made up of com­po­nents — parts that per­form spe­cif­ic tasks and com­mu­ni­cate with oth­er parts using com­mon pro­to­cols. Moo­dle is an exam­ple of a com­plex, open plat­form, made up…

The Helpdesk Paradox

(Time to Read: 2 mins.)Over the past three years we (VCC) have seen a steady reduc­tion in the total num­ber of tick­et requests sub­mit­ted to our eLearn­ing Sup­port helpdesk* by fac­ul­ty. At the same time, we have seen…